where is my mail? - Microsoft Community

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today monday evening 8-28-17  

all hotmail.com email folders empty

can i still use hotmail address?  without paying ??

   how i, step step..   weed through "new outlook demands upgrade , $$$money"

to get  free hotmail folders, saved emails?

    not pc literate , old brain full....

***post moved moderator appropriate forum category.***

hi holly,

this might happen due sync issues. sort issue, kindly answer following questions:

  • what application using access email? (office outlook, mail app, browser).
  • what current build number , version of windows?
  • have encountered error messages?
  • have made recent changes on email settings prior issue?

we looking forward response.



Outlook.com / Email / Restore or recover messages



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