Office 365 - Trying to open Word, Excel, etc and get redirected to - Microsoft Community

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hi,

i had restore computer it's factory settings.  in doing so, had reinstall office 365.

when tryo open of officer 365 programs, (ie. word, excel, etc.) i'm being directed control panel no idea next.

can help?

pete

hi pete,

there's possibility office application on computer not installed. however, need gather additional information have better view on concern. kindly answer following questions:

  • what troubleshooting steps have tried far?
  • can send screenshot of issue experiencing when opening of office applications? note: please not include personal information.


Office / Word / Other/unknown / Office 365 Home



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