Problems with email on iphone - Microsoft Community

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i recieved , email morning saying there unusual log in on hotmail account went onto account , changed password.

since have not been able send emails on either email account on iphone but i can still receive on other account not hotmail account.

ive changed password when change on iphone says password incorrect though can log in using password on desktop.

i've tried deleting accounts , putting them on, switching phone off/on still nothing working.

thanks,

alice

hi alice,

possible due mail application you're using on phone. isolate issue, kindly verify following:

  • have updated phone's software? if yes, can tell current version?
  • are using default mail app on phone?


we're looking forward response.



Outlook.com / Email / Connecting to Outlook.com with apps and devices



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