Can't setup O365 account in Outlook for Android - Microsoft Community


hello,

i'd appreciate if me o365 mail setup in outlook android. i'm not able configure @ all. worked fine until few days ago. reinstalled app several times, reset it, did hard reset on phone nothing helped. few days of wasting time set phone , app again. frustrating. outlook.com account (microsoft account email) works fine, problem o365 account. after entering email address loading wheel spinning , nothings happens. add o365 email address in phone default email client/app , works fine, problem in outlook app.     

thanks in advance.

hi sasha,

make sure whether using latest version of android. if not, update version check issue.

if still having problem please contact our dedicated expert support within outlook android inside app. 

go settings > & feedback > contact support. reference: in-app outlook ios , android

note: when contact our support team, won't receive email or call back. you'll receive notification when support team sends reply, , can communicate them in app. notification on settings , contact support icons.

understanding highly appreciated.

best regards,
shyamal


Office / Outlook / Android phone & tablet / Office 365 for business



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