Email with "Certificate attachment" from my company not - Microsoft Community

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i have issue receiving email hotmail (not 1 email account), have checked company email gateway , email delivery feedback code 250 - means delivered recipient, however; hotmail mailbox(s) not receiving email "certificate attachment" - junk folder empty

  have tried gmail, yahoo , works !

  ideas how contact hotmail , consider business case ? can our microsoft account manager in such issue?

  please advise,.

   , regards,

  ahmed

hi ahmed,

the issue you’ve encountered sending , receiving emails contains certificate attachment can caused error connecting server. may have occurred if there changes made on account. regarding concern, we’d confirm if organization using office premium account. if yes, suggest reach out directly our contact support business products. click here in touch them.

we’re here if need further help.



Outlook.com / Email / Sending and receiving attachments



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