Visio 2016 - Microsoft Community

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my copy of visio 2016 presently has 2 problems

1) not create backup files

2) quits unexpectedly without saving

it worked 6 months it's pain.  i have save every 5 minutes @ times lose changes.

any suggestions appreciated.


hi,

what's action before visio quite unexpectedly? what's detailed visio version? click file > account > visio collect detailed version number.

are using third-party add-ins in visio 2016? go file > options > add-ins, select manage com add-ins, click go. make sure no add-ins here selected.

update visio 2016 latest version. click-to-run version, go file > account > update options > update now. msi version, go windows updates, check updates , install latest updates visio application.

regards,

winnie liang



Office / Visio / Windows 10 / Office 2010



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