Blank white screen in excel, word, powerpoint - Microsoft Community

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yesterday started powerpoint make presentation school, didnt see anything.

it blank white , tried restart , run in safe mode, didn´t work.

plz help 

hi theshadowsenpai,

to narrow down situation, please provide following information:

  1. please open existing presentation, check if see white screen.
  2. confirm if happening when create new powerpoint presentation, or existing ones shows same behavior.
  3. provide screenshot of office 2016 product information. screenshot, open excel/word 2016 on system, click file>account, capture screenshot of information mentioned under product information.
  4. please provide screenshot of powerpoint white screen.
  5. do have custom add-ins installed in powerpoint may reflecting behavior? check, follow steps below:
  • in powerpoint, click file > options > add-ins.
  • at bottom of dialog box, change manage dropdown com add-ins, , select go.
  • clear checkbox enabled com add-ins. select ok.

thanks,

neha



Office / PowerPoint / Other/unknown / Office 365 for business



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