regarding word document - Microsoft Community

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not able open word documet

1. happen word documents or specific document only?

2. message get?

3. if happens documents - can try see if add-in creating problem here. sometimes, add-ins can cause problems. determine, if add-in problem start application in safe mode , see if problem has gone away.

start in safe mode -

hold ctrl key , click on application icon , don't release ctrl key till asks safe mode confirmation.

if yes, start application , disable add-ins 1 one , start application again every time disable add-in determine culprit add-in.


Office / Word / Windows 10 / Office 2016



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