Problem using Outlook with gmail - Microsoft Community

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i baffled.

i have been using outlook 2016 gmail account (imap).  have 3 gmail accounts in outlook, using imap.

everything working fine until sunday. since sunday afternoon, main gmail account won't update.  able send email via outlook, can't receive any.  have run scanpst.exe on ost file.  set folder "inbox" in accounts.

i no longer can see sent items and, said, inbox isn't populating (my other gmail accounts working fine).

i can see i'm getting emails through iphone , using web site, nothing on outlook.

any suggestions?

sync errors in sync issues folder (view folder list, ctrl+6)

i'd delete send , receive setting file - in file explorer, type (or paste) %appdata%\microsoft\outlook , press enter. delete *.srs file profile.

also, instead of using scanpst on data file, close outlook, delete account's ost file , restart outlook. resync every time.


Office / Outlook / Windows 10 / Office 2016



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