Mail Merge - Microsoft Community

i doing mailmerge word document excel spreadsheet.  merge work when go recipient list filter following error message:

"an operation connot completed because of database engine errors"

i can around checking recipients want , merge work.  have been doing same merge years , of sudden, having issue.

hi merging,

 

when mentioned "doing mailmerge word document excel spreadsheet", mean select recipients existing list in excel worksheet?

 

if so, confirm if prompts error when try filter recipients list in specific document, please try doing mail merge new word document , recipient list see result.

 

meanwhile, want confirm information better understand situation:

1.could provide detailed information "when go recipient list filter"? mean error after click filter in mail merge recipients dialog box? or after set filter conditions , click ok filter?

2.a screenshot of excel product information file tab-account.

3.a screenshot of error message.

 

 

regards,

joanne

Office / Word / Other/unknown / Office 365 for business