Outlook not showing new mail in Inbox - Microsoft Community

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i have customer having trouble outlook, due new computer, fix outlook purchased new computer running windows 10 pro 64. installed office 365 (32) , setup mail in outlook being hosted godaddy.

outlook worked great 2 weeks , on 11/27/2017 inbox stopped showing new mail.

i know mail on computer because if search inbox, can see lot of new mail.  when out of search, inbox not show new mail.

i have tried in thread without luck.

this customer has 2 employees , 2 more computers have same programs , outlook operating no problems.

microsoft, how fix problem?

did reset view on folder? view tab, reset view button.

folder in folder field messages found in? if in folder isn’t in search view, reset view or customize add field.

1 possible place hidden in outlook today. check, click on top level folder show outlook today right click on folder , choose properties. on folder home page tab, untick show home page. close dialog - folder empty?


Office / Outlook / Windows other / Office 365 Home



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