Missing mail subfolders after updating - Microsoft Community

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updated outlook , missing mail subfolders.  idea how them back?

hi eari,

 

thanks post.

 

at first, suggested check web browser client see if can find subfolder there.

 

besides, please go search emails in subfolder check if there emails missing.

 

and may know if upgrade office 2016 mac latest version? if so, folder pane changed. reference: https://blogs.msdn.microsoft.com/outlookformac/2017/07/11/production-new-sidebar-with-favorites-and-send-later-now-available/

 

moreover, suggested seek in-app support. open outlook , select help >contact support. can refer link detailed steps: contact support feature in outlook 2016 mac 

 

regards ,

carlos 



Office / Outlook / Mac / Office 2016 for Mac



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