O365 Mail folders and subfolders - Microsoft Community

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recently when rename folders or subfolders in mail, don't display changed. previous name remains. but, if right-click on folder name rename, shows me name changed to. example, have mail folder named "sales goals" want change "sales team info". when right-click on "sales goals" , field becomes editable (blue , selected) , attempt overwrite "sales team info" reverts "sales goals." has been occurring in last 10 days or so.

hi deeann tozlian,

thanks post.

may know whether rename folder in outlook client or outlook web app?

if rename folder in outlook web app, need refresh web page show. if rename folder in outlook pc client, changed. normal behavior.

if issue persists, please provide screenshot, may try switching browser or open ie in private mode give test. , please check whether there others in organization have same problem rename folder.

regards,

jason




Office / Outlook / Other/unknown / Office 365 for business



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