Outlook 2016 is sending all mail including junk to inbox after - Microsoft Community


i have had outlook junk mail setting set safe list years , have built safe list include care email from.  has worked expected, mail comes not on safe list goes junk folder, if new sends me mail go junk , find them , add them safe list.   after installing creator's update, outlook 2016 ignoring setting , going inbox , nothing going junk @ all, not single mail has gone junk since installing creator's update , inbox flooded crap.  have tried setting junk mail settings 1 of other options, setting safe list only, still ignoring setting , going inbox.  

does know why happening , how fix works expected? 

***post moved moderator appropriate forum category.*** 

yes, office update happened @ same time creators update.  fixed it.

this issue drove me crazy days... tried everything,  re-installing outlook,  bought new hard drive, installed windows 10 on it, , installed office on it... still no luck.  have way junk mail deal it... persisted.  got windows 7 laptop out , installed office 2016 on , still didn't work... , figured out bug introduced outlook automatic update.   occurred me wish never received update, because fine before , not fine anymore... , solution hit me... rollback update!!

after rolling to version 1705 (build 8201.2102), junk mail filter works again way had.  tried rolling other versions 1 got junk mail working again.

close office programs open command prompt , put in these commands... 

cd %programfiles%\common files\microsoft shared\clicktorun

officec2rclient.exe /update user updatetoversion=16.0.8201.2102

a box appear on desktop saying office updating , downloading,  when goes away open outlook , enjoy spam going junk folder belongs!

be sure disable office updates until microsoft gets around fixing this.

open office application. 
click file menu , click account.

click on update options box 

select    disable updates

here reference link instructions revert office:

https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic

here reference link disable updates in office.  follow link disable office 365 updates in windows,  it's same 2013 , 2016.

http://www.intowindows.com/how-to-disable-office-20162013-updates-also-office-365/

it helpful if post reply once microsoft fixes can turn updates on , have junk mail filter working.   cannot manage mail without junk mail filter, it's absolute necessity!!



Office / Outlook / Windows 10 / Office 2016



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