Outlook losing messages - Microsoft Community

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two computers on same network, both windows 10.  one has outlook configured imap, other pop3.  both pointing same email server.

at random times, 1 of computers message won't show on other.  it's imap computer message in inbox, message never shows on pop3 computer.

how make imap computer stop "hogging" messages?  

hi hook,

one of possible reasons why experiencing issue because of outlook profile corruption. provide better assistance, need answer following questions:

  • are using outlook application or outlook.com?
  • if using outlook application, version of outlook using?
  • if using outlook.com, experiencing same issue when using other web browsers?
  • have made changes on account or devices before encountered issue?

for initial troubleshooting, suggest performing repair outlook profiles. link includes further information how outlook profile repair works , run it.

we looking forward response.



Outlook.com / Email / Sending, receiving, and reading email



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