live.com account access trouble - Microsoft Community

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hello.

cannot access live.com account. never use it, needed in (fix problem in powerpoint--separate thread).

log in email address , known password. didn't it. reset password. wouldn't accept new password. reset password again.  let me in , wanted hook skype account. couldn't past screen without choosing something, did. logged me out , asked me log in again. wouldn't take new password (or old 1 matter). (did 4 times)

ms nonexistent if not corporate user. chatbot keeps telling me reset password. or tell them can't access account. chatbot answers lead same thing--reset password. useless.

finally somehow reset new (old) email address. it's trying set me i'm brand new. don't care live.com, don't want new account, wanted access existing account. seems have 2 accounts. or more. don't know. no idea user name or password skype or live.com--clearly saving password browser doesn't mater because each time i've tried use known, existing name , password combo don't work. 

how consolidate of 1 account please (which guess includes skype, have no idea ms these days)? , find way have user name , password work. 

please not tell me reset password. i've done @ least 5 times , doesn't work. 



Outlook.com / My Account and information / Other



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