mso98win32client.dll Incompatible - Microsoft Community

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hello!

i running windows 8 , had office 365 32-bit upgraded 64-bit. weird error happening when go edit top right quick access toolbars , click "more commands" error pops saying: "the file mso98win32client.dll incompatible microsoft outlook. install outlook again.".

i tried full recovery (not quick 1 one program re-downloads) , didn't @ all. after error pops program needs re-start itself? have solution this?

i running icloud windows if matters.

hi misken,

thanks feedback.

have reinstalled outlook error message mentioned? if not, please try it.  also, have uninstalled 32-bit office suite when update them 64-bit? please try repairing office 365 suite check issue , tell how goes @ convenience.

meanwhile, please confirm whether use outlook normal when don't update office 365 32-bit 64-bit.

for further assistance, can tell detailed version of outlook: go file > office account > outlook?

we investigating known issue. meanwhile, please revert build 16.0.8201.2136 using instructions in kb article.

 

for detailed information, please see:

outlook crashes after choosing file > options , prompts install outlook again.

 

[updated rudy xu msft, nov 22, 2017, 3:01 pm (utc)]

regards,

rudy



Office / Outlook / Windows 8 / Office 365 for business



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