Email set up issue - Microsoft Community

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hi,

i had tried to add new email address existing account... firstly tried create pop3 , deleted complicated. i tried create new account completly  but says address exists , when try log in says email address doesn't exists - how can retrieve email address can have 1 had?

hello alastair,

there possible reasons why experienced issue account. may caused same email address being used on 2 different accounts. recover account, kindly fill out form on article. article contains recovery form , sure provide correct information needed.

please keep updated provide more help.



Outlook.com / Email / Adding email accounts



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