Cannot get my email to open - Microsoft Community

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hello,

i cannon email open. says can't find ip address email account.

original subject: email

hi kyil,

inability log in may caused intermittent connection or wrong credentials. please tell more concern answering following questions:

  • when cannot open email, adding email account outlook.com or using outlook app? how trying achieve this?
  • have tried using device such mobile phone? if yes, happened?
  • what troubleshooting steps have done far?

we're looking forward response.



Outlook.com / Email / Sending, receiving, and reading email



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