I'm trying to open a Word (.docx) file I saved on my iPad - Microsoft Community

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i'm trying open word  (.docx) file saved on ipad dropbox  doesn't show in dropbox. error message "...is stored in unsupported server location."  do?

***moved from: mobile devices/other windows mobile devices/ apps + store /other/unknown.***

hi,

for better isolate concern, know following information:

  • when did issue first occur?
  • are getting same issue when saving excel file on dropbox?
  • are getting error message on specific word document?
  • are trying open shared word document?

for meantime, recommend create sample word file , save dropbox. let know if encounter same error message.

do come required information , let know result further assist you.



Office / Word / iPhone & iPad / Office Mobile apps



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