Reply to and Templates - Microsoft Community

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got outlook 2016

set custom templates pdf attachments pre attached using choose form command.

works great for new mail message.

however no way of using in reply message unless open new window , paste customers address in

would template areply part of email conversation history , email go straight field?

***post moved moderator appropriate forum category.***

moved from: outlook.com / email / composing email

hi,

it's possible feature you're looking not yet available. better assist you, we'd ask following questions:

  • are accessing account through browser or through outlook mail app?
  • have made recent changes in email settings prior issue?
  • are getting error messages while trying reply template?

we forward response.



Office / Outlook / Other/unknown / Office 2016



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