Word & Excel 2013 not loading - Microsoft Community

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hi,

i have problem word & excel 2013 not loading.  they stuck @ "starting" stage.  outlook , powerpoint both fine. second time has happened in 10 days - first time resolved after tried hard rebooting computer several times, including in trouble shooting mode, , load again fine, problem back.

this in windows 10 i've had on year.  

can help?

paul

hi,

this issue might have cause outdated office program. isolate issue, ask these questions:

  • is happening in office program or word , excel only?
  • what current build , version of windows have?
  • have made changes prior issue?
  • have encountered error messages?
  • what troubleshooting steps have done far?

we forward response.



Office / Word / Windows 10 / Office 2013



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