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i can't login account, please help!

moved :   onedrive / announcements , features

hi,

the usual reason error message third-party antivirus program or firewall blocking onedrive in connecting network. assist , isolate issue further, kindly provide information need below:

  • kindly confirm if happening using onedrive desktop app or onedrive.com.
  • is onedrive business?
  • if you're using onedrive.com, have tried using different browser?
  • are using third-party antivirus programs? if yes, have tried disabling them , see if helps?

note: antivirus software can protect computer against viruses , other security threats. in cases, shouldn't disable antivirus software. if have temporarily disable install other software, should re-enable you're done. if you're connected internet or network while antivirus software disabled, computer vulnerable attacks.

we forward response.



OneDrive / Getting started with OneDrive / Signing into OneDrive / OneDrive in Windows 10



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