Attachments in 365 - Microsoft Community

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suddenly afternoon, attachments not showing in mail receive in 365.  there have accidentally clicked caused this?

hi terry,

 

thanks post. further help, can provide more information:

 

  1. are using office 365 account? or others?
  2. how did receive emails? using outlook client? or outlook web app? if using outlook client, please provide version outlook further analysis.
  3. please go outlook web app see whether can see attachments in emails (if using office 365 account).
  4. did can’t receive attachments in emails?
  5. please send screenshots issue further analysis.
  6. please make sure emails attachments form sender sent successfully

 

generally, can see attachments in emails sent us, if can’t, please update outlook latest version via article.

 

regards,

richard



Office / Outlook / Other/unknown / Office 365 for business



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