hello,
we trying use skype business. tried sign in, , got following error.
![](https://filestore.community.support.microsoft.com/api/images/75b1c712-4740-41fe-8f19-a71094f95e4d)
we followed the instructions here. used remote connectivity analyzer, failed. we added srv , cname records our dns server, , the remote connectivity analyzer passed 4. however, still cannot log skype business, , same error when try.
when adding srv records, our dns server did not have place enter service or protocol, entered them in "name" field using following pattern: _service._protocol.domain.com
what else wrong?
**post transferred skype office skype business better assistance.**
seems took little time dns server register new entries. it's working now.
Office / Skype for Business / Windows 10 / Office 365 for business
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