Outlook folder name reverts to old name. - Microsoft Community

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hi - using outlook in browser. renamed folder months ago "oldname" "newname." worked fine. couple weeks ago folder appeared oldname. renamed newname again, reverted oldname.

any advice?

[moved from:outlook.com/personalization , ease of access/other]

hello,

we know more concern. kindly answer following questions:

  • is account connected exchange server?
  • does concern happen specific custom folder?
  • are there connected email addresses on account?
    • is folder in concern receiving emails 1 of connected emails?


Outlook.com / Email / Managing email folders



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