Reinstall of Outlook - Lost Folders - Microsoft Community

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reinstalled ms office 365 compatible mac os high sierra , detail files stored emails no longer visible.  move button still shows same files sent emails file no files on sidebar before.

hi bobinencinitas,

 

please first check if can view missed folders in owa( outlook on web), if so, issue may related client. please try following method:

 

on the outlook menu, click preferences. under personal settings, click general, , then, under folder list, clear the hide on computer folders check box, check if issue persists.

 

if issue persists, better you, suggest contacting our dedicated outlook mac in-app support team can more efficient on case, how contact them: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_mac/new-contact-support-feature-in-outlook-2016-for/d4fc21c4-25e2-4e10-b943-1fba6542b517

 

regards,

leo



Office / Outlook / Mac / Office 365 for business



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