Surface Pro Windows 10...outlook emails disappearing - Microsoft Community

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just got surface pro...already have office 365..set various email accounts on device...downloaded email on 1 of accounts disappeared after day...both incoming , sent...

is normal?

hi steven,

the disappearances of emails due syncing issues. we'd ask few questions better assist you. please answer following:

  • which domain using?
  • are using imap or pop mail server? check it, go account settings > type.
  • are email messages missing on web mail platform?
  • what troubleshooting steps have tried far?

we'll keep eye out response.



Office / Outlook / Windows 10 / Office 365 Home



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