Word in Office 365 Business - Microsoft Community

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when i'm working on document in office 365 business on mac book air message pops "word has shut down unexpectedly , re-open or re-start word".  can help?

hi cdmi-2017,

 

based on description, need confirm if issue occurs when open special document.

if so, suggest create new document, open check if issue occurs.

 

if issue still exists, please provide following information?

1. os version , office version. (open word>click word>select word)

2. screenshot of error message.

3. when did issue occur? did set before issue occurred?

 

thanks,

qing



Office / Word / Mac / Office 365 for business



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