Remote Server returned '550 5.7.501 Access denied, spam abuse - Microsoft Community

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when i'm sending mail outlook other domain gmail.com , sending email gets failed ? why ?

my email : [email removed moderator]

it shows below msg microsoft outlook


generating server: hk2pr01mb0436.apcprd01.prod.exchangelabs.com
[email removed moderator]
remote server returned '550 5.7.501 access denied, spam abuse detected. more information please go http://go.microsoft.com/fwlink/?linkid=526653'
original message headers:
authentication-results: gmail.com; dkim=none (message not signed)   header.d=none;gmail.com; dmarc=none action=none   header.fr[email removed moderator]  received: hk2pr01mb1363.apcprd01.prod.exchangelabs.com (10.167.67.9)   hk2pr01mb0436.apcprd01.prod.exchangelabs.com (10.161.184.23) microsoft   smtp server (version=tls1_2,   cipher=tls_ecdhe_rsa_with_aes_256_cbc_sha384_p256) id 15.20.13.10; tue, 5 sep   2017 05:15:46 +0000  received: hk2pr01mb1363.apcprd01.prod.exchangelabs.com   ([fe80::8c5c:b4ba:602:e1f3]) hk2pr01mb1363.apcprd01.prod.exchangelabs.com   ([fe80::8c5c:b4ba:602:e1f3%14]) mapi id 15.20.0013.018; tue, 5 sep 2017   05:15:46 +0000  content-type: application/ms-tnef; name="winmail.dat"  content-transfer-encoding: binary

hi udara eshan liyanage,

in situation, i suggest use administrator account( if not admin, involve admin )to log into exchange admin center. and click protection> action center to check if blocked. here article reference:

removing user, domain, or ip address block list after sending spam email.

if admin delisted user no avail, further analysis, please provide tenant information , whole ndr via private message. click name on forum , select view private message access it.

thanks,

robert


Office / Outlook / Windows other / Office 365 for business



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