Application error the instruction at 0x referenced memory at 0x the - Microsoft Community

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hi, got brand new thinkpad t470s , did clean install windows 10 , office 365 64 bit have problem office 365 , powerpoint:

as open ppt-file got error "ms powerpoint stoped working":

hardware monitor window: powerpnt.exe - application error

the instruction @ 0x00007fff80ba16c2 referenced memory @ 0x0000000000000010. memory not read.

have rund sfc /scannow , says "..did not find integrity violations"

any other idéas? hardware failure? (i've run lenovo hardware test in bios , windows hardware test without error)

(it seems other office programs works)

rgds olof

hi!

the problem presentations works in several other similar computers, , got memory error in new computer. thought hardware error in computer, , can continue issue lenovo.

rgds olof



Office / PowerPoint / Windows 10 / Office 365 for business



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