Microsoft Outlook 2016 password problems - Microsoft Community

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have microsoft outlook mac 2016 version 15.41 (171205) , every time open program prompts me input passwords of various email accounts. how can fix this?

hi kevin,

based on experience, suggest try following steps , check if issue can fixed:

1. make sure quit outlook , other office apps. go keychain access; (applications/utilities/keychain access) 
2. search "exchange" under login> items , delete everything; 
3. search "office" , delete everything; 
4. search "adal" , delete everything;  
5. re-launch outlook; 
6. activation prompt. if account has been added already, see password prompt app , adal again. please 2-factor authentication if need , should able login.

if issue persists, please use contact support on help menu in outlook mac dedicated help.

thanks cooperation.

lance



Office / Outlook / Mac / Office 365 for business



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