i have connected logitech webcam conferencecam connet use skype business. video , audio works if olook in settings. if try start video call skype application crashes. os windows 10 pro, microsoft office 365 business
any suggestion reason be?
hi ben,
thanks reply.
have updated skype business latest version? if not, please , try again. also, tell detailed version of mentioned @ first reply.
please try solution mentioned shyamal check issue in below link:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_sfb-mso_other/sharing-video-crashes-skype-for-business-and-skype/23db9c16-fc97-4645-9eb5-898165aa1433
meanwhile, please provide following information further assistance:
- try using webcam check if skype business can start video meeting normally.
- a screenshot of pop-upped error message.
- provide entire crash log mentioned above.
i have sent a private message collect entire crash log.
your time appreciated.
regards,
rudy
Office / Skype for Business / Windows 10 / Office 365 for business
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