Outlook Search Stuck! Outlook 2016 (Click to Run) - Microsoft Community

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split thread.

this seems have become problem on thursday, september 28, 2017.  cannot believe need re-index of people in firm experiencing issue.

seems update on end caused this.

is way fix?

thanks in advance.

dawn

hi dawn,

 

no. since original thread old , root cause may different, steps in original thread isn’t way troubleshoot problem. better user experience, split reply new thread. please work solve problem in thread.

 

a fix search problem in original thread has been released on june 27, 2017. please refer “issue #5: "something went wrong..." or "search results may incomplete" error when searching in outlook [fixed]” part of article check if situation same: outlook known issues in june 2017 security updates. if yes, please try steps in article troubleshoot problem on affected outlook client. also, can perform steps mentioned in original thread solve problem.

 

if problem still persists, please give detailed version of affected outlook clients , windows os. screenshots of symptom appreciated.

 

regards,

barry

 




Office / Outlook / Windows 10 / Office 365 for business



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