Microsoft Office 365 - Microsoft Community

reactivated microsoft office 365 on monthly payment basis , unable use excel, word, etc. without entering password or key. don't have right password or key. do? please me or going have cancel reactivation. 

1. first try repair installation (quick repair enough) https://support.office.com/en-us/article/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b 2. may refer following microsoft kb https://support.office.com/en-us/article/activate-office-365-office-2016-or-office-2013-5bd38f38-db92-448b-a982-ad170b1e187e?ui=en-us&rs=en-us&ad=us https://support.office.com/en-us/article/unlicensed-product-and-activation-errors-in-office-0d23d3c0-c19c-4b2f-9845-5344fedc4380 3. may try chatting ms support resolve issue https://partner.support.services.microsoft.com/en-us/contact/menu/msa/ 4. alternatively, may e mail ms support account https://support.microsoft.com/en-us/help/12401/microsoft-account-get-help-by-email

Office / Unknown/other / Windows 8 / Office 365 Home