all emails not going to both laptops - Microsoft Community

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have dell laptop in 1 room & hp in another. running windows 10 & have microsoft office 365 on both pc's. why getting of emails on 1 laptop & not other? have forward email myself & go other laptop. cannot figure out why.

hello,

this issue may occur based on email protocol used configure email account on each computer. identify causing issue, need confirm information. please answer following:

  • when did first encounter issue?
  • are using same email account on both laptops in viewing email?
  • are having issues outlook.com or windows 10 outlook mail app?
  • have set email pop3/imap?


Office / Outlook / Windows 10 / Office 365 Home



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