Outlook for Mac 2016 - I have a big message stuck in Outbox - How do I - Microsoft Community

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split thread.

hello vanessa,

i have similar problem above, in situation offending email 1 have sent. ironically forwarded message had received, there must different size limits set incoming vs outgoing emails.

i have switched work offline, , sent email outbox visible. when open outbox, email visible 1 have sent. oversized email not visible.

i running outlook 15.35 (170610) on macos sierra v 10.12.1

thanks help. 

hi david,

are sent items , deleted items visible? if yes, search subject find , remove it. if persists, log email web page try again. example, if using office 365 account, log owa (https://outlook.office.com) or log gmail web page if use it.

additionally, i'd confirm root concern. large messages cause cannot send/receive emails? try mac safe mode to see if issue exists.

regards,

vanessa



Office / Outlook / Mac / Office 365 for business



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