Downloaded word files will not open on Mac - Microsoft Community

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i did latest update on mac , no downloaded word files open. can create new files , open files i've created in past no file i've downloaded or in past open... 

really weird , i'm getting frustrated. appreciated. 

thanks! 

hi hlc987,

 

according description, can try following:

  1. create new file , select insert>object>from file>insert downloaded  file check if can open downloaded  file.
  2. right click downloaded file>open different version word if installed.
  3. please update latest version (14.7.7) if not latest version.

 

if downloaded file still can’t opened, please provide following via private message:

1.      the screenshot mac os , word version(file>account) .

2.      where did download file? please provide downloaded file via pm can troubleshot issue.

 

regards,

virgil



Office / Word / Mac / Office 2011 for Mac



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