Inbox behavior on deleting an item - Microsoft Community

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when delete email, outlook goes 1 above it, resets unread setting. can changed 1 following?

hi bob,

sometimes, outlook misbehave if there corrupted components on application itself. we'd learn more issue determine what's causing it. can answer following?

  • when did issue start?
  • have made changes on pc prior issue?
  • have installed pending updates on pc? keeping apps or device up-to-date ensures have new , improved features.
  • are experiencing issues on other office applications?

in meantime, suggest run troubleshooter windows apps find , automatically fix common issues outlook app. can refer link access troubleshooter. once done, try delete item again.

kindly update result , let know if need further help.



Office / Outlook / Windows 10 / Office 2016



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