Emails disappearing from account - Microsoft Community

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hi all,

i've been looking number of emails on last few months , i've noticed outlook live account seems missing crucial emails. 1 work based discussion having - cannot find in folder or deleted items. conversation started building manager few weeks maintainence issue... gone. , important email letting agent confirmed going (but didn't)... email has vanished! search in chronological order , key words appear in email... nothing!

i'm keen know why happening. these conversations important reference points , don't have need. it's reaching point going close hotmail/outlook account if can't retrieve these emails. need email provider can rely on.

how these emails , how stop happening again in future?

thanks,

craig

instead of using search, have tried filter > sort > ?


Outlook.com / Email / Restore or recover messages



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