outlook folders - Microsoft Community

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folders in outlook 2016 dont show emails stored there. when search, emails show up. handle lot of email , depend on folder system. quite unnerving , bit frusterating. how correct problem?

hello dan,

we know more happened. kindly answer following questions:

  • when did concern started happening?
  • are emails affected received or older emails affected well?
  • are affected emails under same folder?
  • do encounter same concern if access account through outlook.com?
  • have performed troubleshooting steps?


Office / Outlook / Windows 10 / Office 2016



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