E-mail not associated with Word - Microsoft Community

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when try open word, says outlook email not associated it.  lets me in microsoft acct/

i've tried changing passwords, using hotmail, nothing works.  purchased word 2 yrs ago when got computer.

help

[original title: word]

can sign in https://www.office.com/myaccount successfully? , see office installations there?

it possible old trial version of office interfering full version. can uninstall trial via settings in windows 10 (or by going control panel\all control panel items in file explorer , starting programs , features applet). after uninstallation, repair full version of office.



Office / Word / Windows 10



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