sub or function not defined - Microsoft Community
                Office                /                        Word                    /                        Windows 10                    /                        Office 2016                
 
  
it sounds there must add-in on system has error in code. problem still occur if start word in safe mode holding down ctrl key while starting until asked confirm want start in mode?
if not, see section dealing add-ins in knqwlwdge base article at:
https://support.microsoft.com/en-us/help/921541/how-to-troubleshoot-problems-that-occur-when-you-start-or-use-word
                Office                /                        Word                    /                        Windows 10                    /                        Office 2016                
 
  
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