Apple Computer Using Outlook - Access to Shared Mailbox - Microsoft Community

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user has apple laptop , using outlook or online microsoft 365 - have added shared mailbox not showing in either place.  any advice?

hi jennifer,

when “using outlook or online microsoft 365”, mean outlook 2016 mac desktop client or outlook web app?

may know whether have added shared mailbox under user primary mailbox in outlook web app? if not, please refer following steps below:

• sign in user account in outlook web app.
• right-click primary mailbox in left navigation pane, , choose add shared folder.
• in add shared folder dialog box, type name or email address of shared mailbox, , click add.

the shared mailbox displays in folder list in outlook web app. can expand or collapse shared mailbox folders can primary mailbox.

more detailed information, please refer article: open , use shared mailbox in outlook on web business

best regards,
shyamal



Office / Outlook / Mac / Office 365 for business



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