office 2016 and 2013 word - Microsoft Community

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am having troubles open word document keeps telling me

microsoft stopped working

another program caused problem microsoft checking on available solution

but document working though prompt start in safe mode cause last time program opened caused error

hello,

based on message have provided, having issues opening office word documents. determine cause of issue, need confirm information. please answer following:

  • when did first encounter issue?
  • which specific office version having issues? office 2007, 2013 or 2016?
  • any changes took place in computer before issue occurred?
     


Office / Word / Windows other / Office 2007



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