outlook 2016 keep conversations together after initial email goes to a - Microsoft Community

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hi,

i sure question has come before, apologize if duplicate.

the initial comes in , automatically goes folder based on rule (ie. emails ending in @abc.com go abc folder). however, when replies email email address not end in abc.com, email goes inbox instead of keeping initial email. know when move emails can move , keep conversations together, there way keep conversation when first email automatically sent folder?

thank help!

hi brian,

 

we can understand requirement. however, if user doesn't have @abc.com, rule not apply user. so, reply goes inbox expected behavior. way keep conversation mentioned amanda unless move them manually.

 

given situation, suggest submit feedback our related team via outlook uservoice. microsoft welcomes feedback on products.

your understanding appreciated.

 

regards,

rudy



Office / Outlook / Windows 10 / Office 365 for business



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