Family accounts suspended - Microsoft Community

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i created both of sons ages 7 , 10 email accounts create our family account on our xbox. every since haven't been able access profiles on xbox, tried login microsoft accounts , have been suspended. how fix this?


***post moved moderator appropriate forum category.***

hi monique,

regarding microsoft account issues, suggest contact our accounts , billing support. reference, click link contact correct department problem. please select correct product concern.

let know if need further assistance.



MSN / Accounts, login, and signup / Signing in with my Microsoft account



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