outlook email - Microsoft Community

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can't add new folder add key doesn't work know how fix?.  second when delete email deletes 1 under don't want deleted. 1 know why? or how fix?

hi diane,

we verify, when mention add key doesn't work, grayed out or not giving option enter name of folder?

have tried accessing outlook.com using other browser? identify if issue browser using.

we looking forward reply.



Outlook.com / Email / Managing email folders



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