use 1 terabyte cloud - Microsoft Community

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how it  - got office 365

[moved from: office / onenote / windows 10/ office 365 home]

hi dave,

usually, takes 48 hours storage space update after successful purchase , activation of office 365. considering this, we'd know following:

  • when did purchase , activate office 365?
  • did log in onedrive same account associated office 365?

answering these questions may give better hint @ might have happened. once have information asked for, can proceed investigate further.

as addendum, may refer support article to give better understanding of onedrive storage plans.



OneDrive / Managing storage limits / Questions about my subscription / OneDrive in Microsoft Office / Office 365



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