i created document in world 2010 , when open in word 2016 - spacing , formatting different. have 300 page document spaced correctly in 2010 yet when open now, moved , spacing between lines different causing charts etc. on wrong page. suggestions?
thanks
hi megan,
please make backup of document, save document .doc format, close it, resave .docx format, , check if issue persists.
if issue still occurs, please select troubleshooting steps try if can open damaged document of how troubleshoot damaged documents in word, , refer method 5, 6, 7, 1, 2, 3.
if issue persists, please share following information:
- does issue occur after switch word 2016? has word 2016 ever opened document correctly?
- does issue occur other people in organization?
- a screenshot of word version (file > account > product information) below.
thanks,
tina
Office / Word / Windows 10 / Office 365 for business
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